In 2024, parcel volumes surged to 335 million items, overtaking correspondence traffic (267 million items) for the first time. Moreover, investments in the provision of postal services exceeded 500 million lei (+23%). Supporting parcel traffic was a key driver for investment, reflected in the increased deployment of automated systems, which exceeded 8,200 (+42%). Total postal service revenues reached nearly 6.5 billion lei in 2024, (+15%), with parcel traffic accounting for approximately 80% of the total. Infographic here.
Key Statistics on the Romanian Postal Services Market in 2024
Parcels (including small packages):
In 2024, traffic increased by 27%, to 335 million items, i.e. 18 parcels/inhabitant/year, generating revenues of approximately 5 billion lei, 15% higher than in 2023.
- The average income per parcel was almost 15 lei (12.5 lei/domestic parcel)
- 9 out of 10 domestic parcels were delivered on the first day after entering the postal network, the average being 1.2 days
- 1 out of 5 domestic parcels was delivered via automated systems
- 1 in 5 incoming international parcels was from outside the EU/EEA, their number increasing almost 5 times
- International parcels generated revenues of over 1 billion lei
- Based on the number of parcels, the top 3 providers are Delivery Solutions – Sameday (32%), Fan Courier (26%) and Cargus (11%)
Correspondence and printed matter:
- Revenues were approximately 1 billion lei, although traffic decreased by 5% (267 million items)
- The average income per item increased to 3.6 lei (3.1 lei per domestic item)
- On average, domestic correspondence was delivered in 2.6 days
- Based on the number of items, the most important suppliers are the National Company Romanian Post (68%) and Pink Post (25%)
Complaints:
- The number of well-founded complaints increased by 41% in 2024, reaching 203,000; compensation was awarded for almost two-thirds of them
- The average value of a compensation increased by 26%, up to 227 lei
Number of employees:
- Overall decrease of 3% in the sector, with the National Company Romanian Post contributing significantly to this trend
- On average, an employee in the postal sector generated annual postal revenues of 188 thousand lei, up 18% compared to 2023
The full report on the postal services market in Romania in 2024 is available, in Romanian, here.
