ANCOM to update the decision on setting the conditions and the procedure for the assessment of CNPR’s compliance with the minimum quality requirements regarding the delivery of domestic priority items of correspondence
28.06.2021
ANCOM has launched for public consultation a draft decision for amending Decision no. 598/2020 on setting the conditions and the procedure for the assessment of compliance with the minimum quality requirements regarding the delivery of domestic priority items of correspondence, from the fastest standard category, applicable to the universal service provider in the field of postal services – The National Company Romanian Post (CNPR). This amendment comes in the context of the national standardization body (the Romanian Standardization Association – ASRO) adopting the standard SR EN 13850: 2020 – Postal services – Quality of services – Measurement of the transit time of end-to-end services for single piece priority mail and first class mail.
Universal postal service
Access to the universal postal service is the right of any person to benefit from the permanent provision of services within the scope of universal service, at a certain level of quality, at any point in Romania, at affordable rates.
The National Company Romanian Post (CNPR) has been designated as a universal service provider in the field of postal services for the period 1 January 2020 – 31 December 2024.
Minimum quality requirements for postal services
According to ANCOM regulations, CNPR – in its capacity as universal service provider – has several obligations, including the obligation to ensure end-to-end delivery of domestic priority items of correspondence within the scope of universal service, weighing up to (including) 2 kg, in compliance with the following minimum quality requirements:
a) 85% of the total number of these items of correspondence will be delivered within two working days from the date of their submission to the access points;
b) 97% of the total number of these items of correspondence will be delivered within four working days from the date of their submission to the access points.
Assessment of CNPR’s compliance with the minimum quality requirements
According to the provisions of the draft decision, for assessing the level of compliance with the minimum quality requirements, CNPR will have the obligation to annually perform the necessary measurements for the delivery of domestic priority items of correspondence, weighing up to (including) 2 kg, except for those localities included in the list of those considered to be in exceptional cases or situated in exceptional geographical conditions.
The assessment of the level of compliance with the minimum quality requirements will be ensured by CNPR by concluding a contract with an independent monitoring body, entrusting it the task to carry outthe necessary measurements to assess compliance with the minimum quality requirements, in accordance with Standard SR EN 13850: 2020, based on the latest audited results of physical flow measurements.
The provisions of this draft decision will take effect from the date of its communication to CNPR. It also sets out a set of transitory rules for reporting the results of the quality measurements corresponding to 2021.
Public consultation
The draft decision for amending Decision no. 598/2020 on setting the conditions and the procedure for the assessment of compliance with the minimum quality requirements regarding the delivery of domestic priority items of correspondence, from the fastest standard category, imposed by ANCOM Decision no. 1363/2019 regarding the designation of the National Company Romanian Post as a universal service provider in the field of postal services is available, in Romanian, here. The interested persons are invited to send their views and comments, no later than 08.07.2021, to the ANCOM headquarters (2 Delea Noua Street, Bucharest 3) using the online Registry, or through the Authority’s Regional Divisions. Comments may also be sent by fax to +40 372 845 402, or by e-mail toconsultare@ancom.org.ro.
